TERMS & POLICIES

RESERVATION POLICIES:

Full payment is required at the time of booking to secure your reservation. Your experience will not be confirmed until payment has been received in full.

CANCELLATION POLICY:

We understand that life happens. To respect the time of our practitioners and the preparation that goes into every experience, please review the following:

Cancellations made 48 hours or more in advance may be moved to a later date at no additional charge for private 1:1 sessions and distant reiki sessions. All group gatherings are required to notify us 14 days prior to event in order to make any changes to times and or days. We ask that you notify us immediately at info@cruconcierge.com to reschedule.

Cancellations for 1:1 or remote reiki sessions made less than 48 hours or 14 days for group gatherings prior to your session are non-refundable and the session will be considered used. If we are able to fill your time slot with another client, a credit toward a future experience will be offered at our discretion.

REIKI + COACHING AGREEMENTS 

Please note these sessions and programs come with a “no refund policy.” My sessions and coaching programs, provide positive results and transformations for all my clients. I offer a free 30min free consult call together if needed to ensure my sessions and programs are a great fit for your needs and transformation. If we decide this is a good fit to work together, all programs purchased are final sales and no refunds will be issued. 

Please hear what my clients are saying here. 

CHECK-IN:

For first time appointments in person, please allow for us to arrive at least 15min prior to setup and have you fill out some minimal paper work. For returning clients, please allow for 5-10 min prior us to get settled in. For online sessions, you will receive a text message 10-15min prior to your session.

PRIVACY POLICY:

No information about any client will be discussed or shared with any third party without written consent of the client, or the parent/guardian if the client is under 18.

LATE PAYMENT:

Please note if you are on a monthly payment plan, please make sure you have sufficient funds in your account before each billing date. A monthly payment fail will cost an additional $50.00 on top of your monthly fee.

WHAT IS REIKI:

About Reiki:
The Usui System of Reiki Healing is a palms-on healing practice. Reiki is an ancient laying-on-of-palms healing technique that uses the Universal life force energy to balance the subtle energies within our bodies and to heal. Reiki practitioners act as a conduit or channel through which Reiki energy travels. The intended result of receiving Reiki is a balanced physical, mental, emotional, and spiritual being. Reiki is being used today in clinics and hospitals all over the world to support health, wellness and transition.

What happens during a Reiki treatment?
During a Reiki treatment, you will lay fully clothed on a massage table or yoga mat, covered in a blanket if you choose, listening to soothing music. Your Reiki practitioner will lay their hands on and above your body in a series of hand positions to deliver Reiki energy. A Reiki treatment generally covers first your head then the front of your body and finally the back of your body. If the reclined position is uncomfortable, Reiki can be performed while you sit in a chair or on a stool.

What does Reiki feel like?
Reiki tends to feel warm and profoundly relaxing. You may feel the hands of the Reiki practitioner become hot or tingly. Some people describe a floating sensation, and some see colors or shapes during the session. Some people fall asleep. Some experience emotional release. There is no expected experience – Reiki treatment is unique for each individual who receives it.

The most common results of Reiki treatment include:

• Perceived reduction in stress

• Increased relaxation

• Enhanced sense of balance, centeredness and calm

What are the benefits of several sessions?
Just like meditation, or movement arts, the effects of Reiki are cumulative. While one session can work wonders, repeated, regular Reiki treatments can invite significant improvement. As an example: if you exercise for an hour, you will receive benefit. If you exercise every day for a month, the results will be much more profound. Reiki works similarly – regular sessions support well-being in every way.

Can Reiki “cure” me?
Reiki is a complementary medical art that works well alone as well as in concert with other treatments. Healing is often the result of gentle shifts in awareness, release of emotional patterns, achievement of new understanding, and daily practice. Reiki is not a replacement for traditional medical treatment.